Booking Conditions

  1. Each cottage sleeps a maximum of 4 people, plus a cot is available for a baby if required.Pole Rue Farm Cottages
  2. Holiday dates are usually from Saturday to Saturday, arrival time is from 3pm. Departure by 10am at the end of the holiday.
  3. A non-refundable and non-transferable deposit of £100 is payable on booking. The date will be held for 7 days to allow for receipt of the deposit, where upon confirmation of the booking will be sent by email.
  4. The balance payment is due one calendar month before the arrival date.
  5. Payment may be made by bank transfer, cheque or cash. All rates are in GBP sterling. Any currency exchange charges are to be paid by the customer.
  6. The owners accept no responsibility for any loss, damage or injury caused to any person or property however caused.
  7. If the owners need to cancel the booking, a full refund will be paid immediately. Cancellation will only happen under the most extreme circumstances beyond the owner's control. In the unlikely event of cancellation the customer will be informed as soon as possible.
  8. a) One well behaved pet is allowed free of charge by arrangement.
    b) Pets must not be left unattended in the cottage at any time and are not allowed upstairs or on the furniture.
    c) The garden areas are not secure so pets must be kept under close supervision at all times.
  9. Any damage or breakages must be reported to the owner as soon as possible.
  10. Smoking is not permitted inside the cottages.
  11. Holiday insurance is the responsibility of the customer.
  12. The cottage must be left in a tidy manner upon departure.
  13. No refund will be given once full payment has been made unless the owners are able to re-let the dates. Any refund will reflect a discount of the holiday charge.